Back to HomeItems must be returned within 30 days of delivery Items must be unused and in original condition Items must be in original packaging with all tags attached Proof of purchase (order confirmation or receipt) is required Opened personal care items (for hygiene reasons) Hazardous materials once opened Items marked as "Final Sale" Gift cards **Request a Return:** Contact our customer service or initiate a return through your account **Receive Return Label:** We'll email you a prepaid return shipping label **Pack Your Items:** Securely pack items in original packaging if possible **Ship:** Drop off at any UPS or USPS location **Refund:** We'll process your refund within 5-7 business days of receiving the return Credit/Debit Cards: 5-10 business days PayPal: 3-5 business days
Returns & Refunds
Last updated: December 2025
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy.
Eligibility
To be eligible for a return:
Non-Returnable Items
The following items cannot be returned:
How to Return
Refunds
Refunds will be issued to the original payment method:
Original shipping costs are non-refundable unless the return is due to our error.
Exchanges
We do not offer direct exchanges. Please return your item for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no additional cost.